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The Computer Vision Blog

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Case study for Glasspar: Improving restaurant operations with computer vision

About Glasspar:

Glasspar is a classic American seafood hall – redefined. The menu is thoughtfully sourced, respectfully prepared, and creatively presented. All the while providing a high-energy, fun, bustling atmosphere that pays great attention to detail and a high level of service.

The opportunity:

Glasspar thoughtfully utilizes technology “behind the scenes” to create memorable dining experiences for their guests, deliver world-class service, and manage restaurant operations. By adopting computer vision, Glasspar is able to continue to enhance the data and metrics that are used to plan & execute its unique vision of an American seafood hall.

Why Kibsi + AWS:

Kibsi, powered by AWS, is a computer vision platform that takes unstructured video streams and turns them into structured data in the customer’s business domain. As a no-code environment, Kibsi enables businesses to tap into the power of computer vision and build sophisticated data models & analysis with just a few clicks – no AI expertise required.

Glasspar leverages Kibsi’s platform to gain real-time insights into restaurant operations and deliver incredible customer experiences. The data produced by Kibsi is integrated with other business data in AWS and used to provide a holistic data platform for business operations.

Success:

By integrating the Kibsi platform with Glasspar’s AWS-based analytics stack, Glasspar is able to use the low-code computer vision features of the Kibsi platform to improve efficiency and enhance its customer experiences – including table state, interactions, and inventory management.

“Kibsi enables us to serve exceptional customer experiences by gaining real-time insights into how our business is running so that we can improve efficiency, quality, and, most importantly, our customer experience in the restaurant.”

Kirk Waldfogel
Co-founder, Glasspar

Cover in purple box with black outline with the words Computer Vision 101. In smaller text the words Your essential introduction to Computer Vision and how it can drive incredible outcomes for your business. In the corner is the Kibsi logo with the words The Video Intelligence Platform underneath. Picture also shows video security camera.

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